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Shipping Policy

Latent Hart Shipping Policy

We're excited to get your vintage treasures on their way to you! Here's what you need to know about our shipping process:

Shipping Carriers

  • We primarily use USPS and UPS for domestic shipments.
  • We may select the most appropriate carrier based on your location and the size/weight of your order.

Processing Times

  • We aim to process and ship orders within 1-2 business days of payment confirmation.
  • During peak seasons or holidays, processing times may be slightly extended.

Shipping Costs

  • Shipping costs are calculated at checkout and vary based on:
    • Your shipping address
    • The weight and dimensions of your package
  • The default shipping method is standard (USPS Ground Advantage and UPS Ground)
  • Average time to receive your package is 3-7 days.
  • If you need your package shipped quicker please contact us for a shipping quote.

International Shipping

  • We do not ship internationally from this website but that doesn't mean you cannot order one of our products. Many of our items are also in our Etsy Shop and the shipping can be calculated there. Please visit Latent Hart on Etsy at https://www.etsy.com/shop/LatentHartVintage
  • International shipping costs are typically higher.
  • You are responsible for any customs duties, taxes, or fees that may apply to your order.

Packaging

  • We take great care in packaging your vintage items to ensure they arrive safely. We use protective materials like bubble wrap and packing paper.

Tracking

  • You will receive a tracking number via email once your order has shipped.

Lost or Damaged Packages

  • If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to locate your package.
  • If your package arrives damaged, please contact us within 3 of receipt with photos of the damage. We will work to resolve the issue.

Shipping Address Responsibility

  • Please double-check your shipping address before placing your order. We are not responsible for packages shipped to incorrect addresses provided by the customer. Shipping cost will not be refunded if the address you entered is incorrect. 

Questions?

If you have any questions about our shipping policy, please contact us

Thank you for choosing Latent Hart Vintage!